Entries by Tanya Williams

How to use Spotify Ads

Have you ever thought of using Spotify Ads to target your audience? Social Media may take up most of your digital marketing budget. There’s actually no problem with that but if you want to strategically reach your target audience, you need to go beyond social. Here’s where Spotify comes into play. What is Spotify? I’m […]

How to Deal with Negative comments on social media

Marketing through social media has its many benefits. It allows you to reach out to your audience to richly engage with them in a way that traditional advertising can’t. Putting your brand or your product out there in the social media jungle can also open it to vulnerability. Since marketing through social media is a […]

New App: Threads for Instagram

Facebook has recently launched Threads from Instagram, a new camera-first messaging app that helps you stay connected to your close friends. Over the last few years, they’ve introduced several new ways to share visually on Instagram and connect with people you care about – from sharing everyday moments on Stories to visual messages on Direct. […]

Why online customer service need to be ASSes!

I think customer service is getting worse not better. One of the BIGGEST issues is that customer service people do not LISTEN and are too busy sending form or scripted responses in line with the policies given to them by management. You have all experienced it, I am sure. The worst offenders are the big […]