Exploring TikTok and How You Can Use it in Your Marketing

When it comes to social media marketing platforms; Facebook,…

Why online customer service need to be ASSes!

I think customer service is getting worse not better. One of…

What this Chief of Everything has learnt in the last 1825 days

How can you forget your birthday? Well, I did. I forgot (mainly…

How to use digital technology to get consistent marketing when you are busy

A common conversation I have with clients is around the ‘too…

Why your social media customer service teams are costing you thousands in lost sales

One of my pet peeves is bad customer service. There is no excuse…

Using the ‘Sesame Street’ theory to Amplify the shit out of your content

I loved watching Sesame Street as a kid. It combined fun, stories,…

Why marketing, sales & talent managers should all play together in the sandpit

Why is it that companies continue to silo departments? The very…

Kindness makes the world go round

Every year at Xmas I think I should go and do something for a…

Taking a BIG step way out of my comfort zone (and feeling great for it)

Owning a business can be crazy at the best times. There are never…

Add some personality to your digital assets

Now more than ever, standing out and being authentically you…