Posts

My second favourite F word (the one that every business should use) is…

Before you start thinking about the inappropriate use of language…

Why so many brands are getting digital customer experience wrong?

As a business entrepreneur I lost count of the number of emails…

Word of click is the closest thing to word of mouth

We know word of mouth works, but so does word of click. Digital…

What social media do you need?

What social media do you need? If you are starting out on social…

The two most important keywords for your business

https://vimeo.com/115038482

Where do I start with digital?

What I love about digital is the massive scope and opportunities…

What not to do when implementing digital strategies

The new digital world has created unlimited new opportunities…