Posts

Word of click is the closest thing to word of mouth

We know word of mouth works, but so does word of click. Digital…

What social media do you need?

What social media do you need? If you are starting out on social…

Add some sparkle to your digital personality

As a business it is important to show a personality that reflects…

What is a Digital Concierge QandA

I have been asked a lot of questions recently about what a Digital…

Digital customer service - do you pass or fail?

Often a digital channel will be the first interaction with a…

How answering your email can increase your sales

One thing that always baffles me us why businesses spend thousands…

How can you use the new Facebook features to increase sales?

You may have heard that Facebook has rolled out 6 new features…