digital customer experience Archives

The Importance of Creating a Great Customer Experience (especially now)

28 March 2020 Corona Specific Marketing, General Digital

Marketing nowadays has become more and more complicated. With the advent of digital channels like social media, email, and websites, it’s difficult to propel growth if you focus on brand-centric promotions and marketing tactics. People nowadays hate being marketed at. They know sales talk and it’s a big turn-off for ...

Why so many brands are getting digital customer experience wrong?

28 March 2017 creative campaigns, Social Media

As a business entrepreneur I lost count of the number of emails I send & receive in one day. For me it’s one of the most efficient ways to collate and gather information on the run. I also engage on social, read newsletters while waiting on meetings and skim over ...

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The Importance of Creating a Great Customer Experience (especially now)

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